Monitors all assigned areas of the property at all times, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution.Must be knowledgeable of the emergency power system, emergency radio system, and other assorted emergency equipment used by the Security and Facility Departments additionally must know how to respond to the notifications of each of these systems and know who and when to contact the correct responder to each.Promotes positive guest and employee relations through prompt, courteous and efficient service.Notifies Shift Manager/ Assistant Shift Manager/Floor Supervisor of any pertinent conditions as needed and as directed.Maintains knowledge of all department Policies and Procedures, the Emergency Action Plan, Crisis Communication Plan, as well as standard operating procedures of Local Law Enforcement and Emergency Medical Services as applies to the Casino and its attendant properties.Provides departmental information and conveys telephone messages accurately and in a timely manner. Receives all incoming calls from guests pertaining to Security matters, guest service issues pertaining to the Security Department and Gaming Commission concerning Security operations.Assigns Security Officers as needed to detail and requests for personnel from other department s as well as responding outside agencies as needed.

Notifies the proper authority depending on the nature and issues of the various incoming and outgoing radio and telephone calls.

Maintains a log of all radio and telephone calls into and out of the Security Dispatch Center.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Four wind casino security